shipping policy

Shipping & Delivery Policy

Effective Date: 15th July 2026

At Swag Sakhi, every order is packed with care and thoughtfully delivered to your doorstep. We work hard to ensure your shopping experience is smooth, transparent, and reliable.

Order Processing

Once your order is confirmed, our team carefully prepares your products for dispatch.

  • Orders are processed within 1–3 business days.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During new launches, festive seasons, or sale periods, processing may take slightly longer.

Shipping Across India

We currently ship across most serviceable locations in India through trusted courier partners.

If your location is not serviceable, our team will contact you and provide the best possible solution.

Delivery Timeline

Estimated delivery timelines:

  • Metro Cities: 3–5 Business Days
  • Tier 2 & Tier 3 Cities: 4–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

  • Free Shipping on eligible orders as announced on our website.
  • Standard shipping charges (if applicable) will be displayed during checkout before payment.

There are no hidden shipping charges.

Order Tracking

As soon as your order is shipped, you will receive:

  • Order Dispatch Confirmation
  • Tracking Number
  • Courier Partner Details

You can track your shipment anytime using the tracking link shared via Email, SMS, or WhatsApp.

Cash on Delivery (COD)

Cash on Delivery currently working with shipping Partners soon will introduce the same.

Delivery Attempts

Our courier partners generally make 2 delivery attempts.

If the order cannot be delivered because of:

  • Incorrect address
  • Incorrect contact details
  • Customer unavailable
  • Delivery refusal

the shipment may be returned to us.

Re-shipping charges may apply for returned orders.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions
  • Natural calamities
  • Public holidays
  • Transport disruptions
  • Courier operational issues

If your order is delayed, our Customer Support Team will be happy to assist you.

Address Accuracy

Please ensure that your shipping address, contact number, and PIN code are correct while placing your order.

Swag Sakhi is not responsible for delays or failed deliveries caused by incorrect information provided during checkout.

Damaged Package

If your package appears damaged or tampered with at the time of delivery:

  • Please take photographs before opening the parcel.
  • If possible, refuse delivery of visibly damaged packages.
  • Contact our Customer Support Team within 48 hours with your order details and photographs.

We will review the issue and assist you with the appropriate resolution.

Multiple Products

If your order contains multiple products, they may be shipped together or separately depending on product availability and warehouse operations.

You will receive tracking information for each shipment, where applicable.

International Shipping

Currently, Swag Sakhi ships within Maharashtra, soon we will reach Pan India.

International shipping will be introduced in the future.

Need Help?

If you have any questions regarding your shipment, our Customer Support Team is always happy to assist you.

Email:  Supportswagsakhi@gmail.com

Phone / WhatsApp: 7058871602

Business Hours: 10.00 to 8.00

Our Promise

Every Swag Sakhi order is more than a package—it carries thoughtful craftsmanship, breathable comfort, and the joy of wearing something made with care.

Thank you for choosing Swag Sakhi.

Every Curve Deserves Comfort. Because Style Has No Size. 💛