Privacy policy
Privacy Policy
Effective Date: 16th July 2026
At Swag Sakhi, your trust means everything to us. We are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop from our website.
Information We Collect
When you shop with us, we may collect:
- Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Payment Information (processed securely through trusted payment partners)
- Order History
- Communication Preferences
We may also collect technical information such as your device, browser type, IP address, and website activity to improve your shopping experience.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Share order updates and tracking details
- Improve our products and services
- Personalize your shopping experience
- Send new collection launches, offers, and updates (only if you choose to receive them)
- Prevent fraud and maintain website security
Payment Security
Your payment details are processed through secure and trusted payment gateways.
Swag Sakhi does not store your debit card, credit card, UPI PIN, or banking passwords.
Sharing Your Information
We respect your privacy.
Your personal information is never sold or rented to third parties.
We may share limited information only with trusted service partners who help us:
- Deliver your orders
- Process payments
- Provide customer support
- Send order notifications
These partners are required to keep your information secure and confidential.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Understand customer behaviour
- Enhance your shopping experience
You may disable cookies through your browser settings, although some website features may not function as intended.
Marketing Communication
If you subscribe to our newsletter or promotional updates, we may send you:
- New Collection Launches
- Exclusive Offers
- Styling Tips
- Festival Campaigns
- Brand Updates
You can unsubscribe at any time using the link provided in our emails or by contacting us.
Data Protection
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While no online platform can guarantee absolute security, we continuously work to maintain a safe and secure shopping environment.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your account, subject to applicable legal obligations
- Opt out of promotional communications
To make any request, please contact our Customer Support Team.
Third-Party Links
Our website may contain links to third-party websites.
Swag Sakhi is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing any personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
The latest version will always be available on our website with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Email: supportswagsakhi@gmail.com
Phone: 7058871602
Business Hours: 10.00 to 8.00
Our Commitment
At Swag Sakhi, we believe trust is stitched into every relationship.
Just as we thoughtfully craft every garment, we are equally committed to protecting your privacy with honesty, transparency, and care.
Every Curve Deserves Comfort. Because Style Has No Size. 💛